Retail


Delight shoppers and improve footfall by sending personalized bulk SMS texts with offers, flyers, coupons & surveys

Be the retailer that wows the shopper with superior experience and improve in-store footfall. Reel in new customers and retain existing ones by sending them attractive offers, encouraging them to sign up for membership programs, and even alerting them when their favorite brand introduces new products. Stay with them, so they'll stay with you. See how TEXTLINE's business SMS platform can help.

The TEXTLINE bulk SMS service and how it can benefit you

Improve footfall

Send discount vouchers with a limited validity to customers via TEXTLINE SMS and drive footfall during lean days. You can easily redeem these vouchers at the store using our mobile app.

Especially for you

Mark the special events of shoppers and send them personalized offers for a birthday or anniversary. Let them know when their favorite brand has new stock, send monthly reward point notifications and more by integrating your CRM with TEXTLINE SMS APIs.

End membership blues

End long customer enrollment queues. Promote keywords, shortcodes and longcodes in-store and allow customers to instantly sign up for the membership program via SMS.

Faster go-to-market

Cut the technology turnaround time. Allow your marketing and creative teams to quickly create mobile landing pages on TEXTLINE platform to push out time-sensitive special offers.

Shopper feedback

A good day or a bad-hair day? Track customer experience and your service quality by gathering instant feedback from shoppers through a survey sent via TEXTLINE platform.

Electronic loyalty cards

Beat the battle for wallet space with a loyalty card that can be stored on your customers' mobiles. TEXTLINE allows you to easily create, redeem and manage electronic loyalty cards.

Drive multi-channel campaigns

Do you already have an email campaign going? Beef it up with TEXTLINE's email-to-SMS feature and conduct SMS campaigns with no additional effort.

Keep the network in the loop

Share new product demonstrations, the sales pitch, performance reports and brand guidelines with staff and franchises using SMS attachments.

Empower your franchises

Allow your franchises to conduct their own SMS campaigns while centrally managing purchases and locking down message templates using TEXTLINE's multi-user accounts.

Grab them online too

Use TEXTLINE to garner new website visitors and ease their end-to-end shopping experience. Send them attachments such as product flyers and web URLs on delivery status via SMS.

Bespoke Solutions

Use TEXTLINE resources to tailor the right solution for your data needs, from setting up new campaigns to integrating with your CRM applications and delivering bespoke reports.